In this special compilation episode of Facility Rockstars, host Jay Culbert brings together eight seasoned facilities and EHS professionals from the pharma and life sciences world — Bob Mack, Mike Rich, Harvey Handy, Dave Vansteenburgh, Tony Burke, Jeff Kaminski, Dan O’Connell, and Gabriel Budds — for a deep and practical conversation on what it really takes to manage facilities in one of the most regulated industries on the planet. From navigating FDA inspections and wastewater compliance to building comprehensive asset lists and managing lab buildouts, the guests pull back the curtain on the unique challenges that define life sciences facility management. A consistent theme throughout: the stakes are extraordinarily high, and failure simply is not an option when the work being done supports treatments for Parkinson’s, Alzheimer’s, schizophrenia, and other serious conditions.
The conversation covers everything from hiring the right team members (including a memorable story about spotting a future facilities tech across the street while heading out one day) to maintaining audit-ready environments year-round. The guests also explore the critical relationship between facilities and EHS, the value of cross-functional professional networks, proactive lifecycle and budget planning through CMMS systems, and why a “never say no” mindset is the foundation of a long and successful career in life sciences facilities. Whether you work in research, process science, or full GMP manufacturing, this episode is packed with practical wisdom you can put to work immediately.
Takeaways:
Never say no — be a problem solver first. In life sciences facilities, your job description is always expanding. Approaching every challenge with a “we’ll figure it out” mindset makes you indispensable and builds trust with the scientists and teams you support.
Build your team before you build anything else. The right internal team — including lab ops, safety, and operations — is the foundation of any successful facility. Identify your core people early, establish your internal team, and let them be the filter between scientists’ wants and actual project needs.
Stay audit-ready every single day. Whether it’s an FDA visit, a wastewater inspection, or a building code review, the best preparation is treating compliance as an ongoing practice, not a sprint before an inspection. Monthly PM checks, updated logs, and organized documentation eliminate last-minute scrambles.
Asset lists and CMMS aren’t optional — they’re your financial crystal ball. Knowing what equipment you have, its lifecycle status, and when it will need to be replaced allows for capital planning, proactive budgeting, and avoiding the chaos of a break-fix mentality.
The facilities-EHS relationship is your most important internal partnership. In regulated environments, facilities and EHS leaders are effectively co-signers on compliance. Building that relationship before a regulator walks through the door is non-negotiable — you need to be able to present a unified, confident front together.
Dry runs save reputations. Practicing for regulatory inspections — ideally with a third party who can stress-test your team — is one of the most underutilized tools in facilities management. The more realistic the simulation, the more prepared you’ll be when it counts.
Invest early in people who want to learn. Some of the best facilities professionals don’t come with the perfect resume — they come with curiosity, drive, and a willingness to adapt. Finding and developing those people (like the story of Nico, who went from lab tech at 18 to Facilities Operations Manager in seven years) is what sustains great teams over time.
Quote of the Show:
“At the end of the day, safety comes down to just caring about the person who’s working for you and making sure that they are going home to their families the same way they came in.” — Dan O’Connell
Links:
Bob Mack
LinkedIn: https://www.linkedin.com/in/bobmack9/
Website: https://www.korrobio.com/
Mike Rich
LinkedIn: https://www.linkedin.com/in/michael-rich-cfm-00b06b19a
Company website: https://www.cerevel.com
Harvey Handy
David Vansteenburgh
Tony Burke
Jeff Kaminski
Website: https://eyepointpharma.com/
Dan O’Connell
LinkedIn: https://www.linkedin.com/in/dano495
Website: https://www.alnylam.com
Gabe Budds
LinkedIn: https://www.linkedin.com/in/gabrielbudds
Fluor Corporation (Website): https://www.fluor.com